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Our blog posts are the result of issues and opportunities we see in our daily work. They are designed to increase understanding and provide a source of vision for your web presence.
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Chat Support Followup

As a followup to my previous post on ecommerce hints, one of our clients reported that using chat support for ecommerce has helped them close a couple of large sales. They don't get many chats requesting support, but it does seem worthwhile.
Alice Through the Looking-Glass and SEO
Google Analytics Individual Qualification