Dot Con Artists
Several months ago, I wrote an article with information from the FTC about SPAM regulations. Since then, I’ve found their web site to be a treasure trove of information about Internet fraud. As problematic as SPAM and...
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The 3by400 blog
Practical notes on websites that work — leads, care after launch, hosting, and Joomla.
Customer No-Service
I don’t often use my column to vent, but between experiencing some really bad customer service and listening to a vintage Clark Howard radio episode over the last several weeks, I feel compelled to put an issue on the table—customer no-service. I’ll admit, I’m warped about this topic because I...
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Making Your Website Easier for Older Visitors
We once wrote about tech gadgets made for seniors. Big-button phones. Simple email devices. Most of those products are gone now. The idea behind them isn’t.
Read more →Hook Me Up
One of the things that is not covered in Marketing 101 is how beneficial it is for most businesses to be active in their local Chamber of Commerce. Okay..I already hear the moans and groans from some readers whose...
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The World of Google I
There are few people in the country—possibly the world—who are not familiar with Google. Google has become synonymous with a new generation that is used to having all of the information of the Internet at their...
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Domains Held Hostage
For some companies, web sites are a nicety—they exist as a brochure but don’t really drive business. Other companies depend upon their web sites for sales and new client generation to such a large degree that their...
Read more →Small Biz Center
I wonder if you share an experience I have had—when I meet someone and the connection with them is so strong that I find myself wondering why it took me so long to come across them. Surely someone with whom I see so eye...
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A Better World
I like to think that I am an informed consumer who balances budget and quality, trying to get the most “bang for my buck.” Recently, I came across the web site for an organization called Co-op America (now Green...
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