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Our blog posts are the result of issues and opportunities we see in our daily work. They are designed to increase understanding and provide a source of vision for your web presence.

Getting to your Google Project Site

You have received an invitation to your project web site from 3by400. Now what do you do? How do I get there... If the e-mail address to which the invitation was sent is a Google address (either GMail or an outsourced Google mail domain), simply click the link. When you get to the login page, click the link below the LOGIN button labeled "Don't have a 3by400.com account?". You will be asked to enter your e-mail address. This address must be a Gmail account (either via Google Apps, which is your standard e-mail address if we are managing your e-mail,...
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  4651 Hits
4651 Hits

Leadership in Your County

Last month most of us learned the results of the voting in our local elections. Like it or not, the people have spoken, and now some of us have new leadership teams, while others kept the same officials. I’m sure you and I have heard the same chatter around the towns where we live. Some residents are passionate about a candidate and what they bring to the table, while others are so detached they didn’t even cast a vote. If you’re one of the passionate ones, and have considered becoming more involved in your community, this column is for you. Even if you’re new to your community and just want to learn how things work on a local level, read on for the crash course in getting informed!

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  4459 Hits
4459 Hits

Internet Explorer - Cannot open the site...

There is a fairly simple fix for the "Internet Explorer - Cannot open the site..." problem that is becoming more prevalent as we experiment with different Javascript libraries and Google API. In the index.php of the template file of Joomla, there should be a segment of code that calls the Google component config.php through a require function, as well as a Javascript call from Google itself. This segment of code was originally set to be inserted before head section the of the HTML. This insertion, however causes IE6 to abort all functions and not load the site. Solution : Remove...
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  8157 Hits
8157 Hits

PayPal - How do I issue a refund?

To refund a PayPal payment: Log onto PayPal Click the History subtab. Find the payment you would like to refund and click Details . Click the Issue Refund link (at the very bottom of the page). Enter the refund amount and click Continue .You can issue a partial refund here. It's a good idea to put a note to the customer about what you're refunding. Confirm the details and click Process Refund . You should note when looking at the orders that you can print a shipping label from PayPal, which simplifies things and is a nice way to track...
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  44136 Hits
44136 Hits

VirtueMart - How do I issue a refund?

Although we hope all of your VirtueMart transactions stick and earn your company lots of money, from time to time, you may need to issue a refund. To do this: Log onto the administrator console for the site Select Components, VirtueMart Select Orders Find the order that requires a refund You have two options, depending upon the degree of notification to the customer you wish to use: Select "Refunded" in the drop-down box in the "Status" column; click the "Notify Customer" box and click the "Update Status" box. This will send a refund statement to the customer via e-mail; OR...
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  5721 Hits
5721 Hits