Client support / Help Center / Security & Hosting
Security & Hosting
What to do when something goes wrong, and how to keep your site safe.
WordPress Site Migration Checklist
Moving a WordPress site to a new host or domain? A step-by-step checklist for backups, files, database, DNS, redirects, and testing.
Why Updates Matter (and What Boutique Hosting Covers)
Why website updates matter for security, speed, and features, what happens when they're skipped, and what 3by400 boutique hosting covers.
Is My Website Slow? Common Causes and Fixes
Find out why your website is slow: large images, too many add-ons, hosting, caching, and outdated software, plus how to fix each one.
Domain, DNS, and Business Email Basics: Who Owns What
Domain registrar, DNS, hosting, and business email are separate pieces. Here's who controls each one and why it matters for your business.
Website Security Basics for Small Business Owners
Updates, passwords, backups, and access: the website security basics every small business owner should have in place.
Website Backups: What to Back Up, How Often, and How Restores Work
What a full website backup includes, how often to run one, where to keep copies, and how restoring a backup actually works.
My Website Was Hacked: What to Do Right Now
Website hacked or redirecting to spam? The first steps to take, what to avoid, and how to get your site clean and secure again.
Need a hand with your website?
Tell us what you are planning, or open a ticket if you are already a client.