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About / Blog / 2023

20234 min read

Best Social Media Platforms for Business

Updated for 2026: we first wrote this in 2023. The tech has changed, so we brought it up to date.

In today's digital age, social media is an essential tool for businesses to connect with their target audience, build their brand, and drive sales. However, with so many different social media platforms available, it can be challenging to determine which ones are the best fit for your business. In this blog post, we'll explore which social media platforms are best for different types of businesses, based on their usage statistics and effectiveness for business marketing.

Facebook

Facebook is an excellent platform for businesses looking to connect with a broad audience.

Facebook is one of the largest social media platforms in the world. It's an excellent platform for businesses looking to connect with a broad audience, particularly if they're targeting direct consumers. With a Facebook page, businesses can share updates, photos, videos, and engage with their followers through comments and direct messages.

According to the Pew Research Center's 2025 survey, 71% of U.S. adults use Facebook, including 80% of those ages 30 to 49. In terms of business marketing, Facebook is particularly useful for businesses that sell products or services that appeal to a wide audience, such as e-commerce companies, restaurants, and retailers. The platform's advertising tools are also powerful, allowing businesses to target their ads to specific demographics, interests, and behaviors.

Instagram

Instagram is great for businesses that can benefit from visually engaging content.

Instagram is a photo and video sharing platform that has rapidly grown in popularity over the past few years. It's an excellent platform for businesses looking to showcase their products and services visually. Pew's 2025 survey found 50% of U.S. adults use Instagram, and 80% of adults ages 18 to 29.

In terms of business marketing, Instagram is particularly useful for businesses in the fashion, beauty, food, and travel industries, as well as any company that can benefit from visually engaging content. The platform's visual nature also makes it an excellent tool for building brand awareness and creating a loyal following.

LinkedIn

LinkedIn is ideal for businesses targeting professionals.

LinkedIn is the best-known professional networking platform. Pew found 32% of U.S. adults use it (2024). It's an excellent platform for businesses targeting professionals, particularly those in B2B industries.

Its big advantage is a business-centric user base. In terms of business marketing, LinkedIn is particularly useful for businesses that sell products or services to other businesses, such as software companies, marketing agencies, and consulting firms. The platform's advertising tools also allow businesses to target their ads to specific job titles, industries, and company sizes.

X (formerly Twitter)

X is built for real-time engagement.

X, formerly Twitter, lets users share short posts. Pew's 2025 survey found 21% of U.S. adults use it. In terms of business marketing, X is particularly useful for businesses that want to provide quick updates, news, and customer service to their followers. The platform's real-time nature also makes it an excellent tool for businesses in the news, entertainment, and sports industries.

YouTube

YouTube is great for businesses that can benefit from video content.

YouTube is the most widely used platform in Pew's 2025 survey: 84% of U.S. adults use it. It's an excellent platform for businesses looking to share video content with their audience. YouTube is particularly useful for businesses that can benefit from visually engaging content, such as product demonstrations, tutorials, and behind-the-scenes videos. The platform's advertising tools also allow businesses to target their ads to specific demographics and interests.

TikTok

TikTok is ideal for businesses looking to reach a younger audience.

TikTok is a video-sharing platform that has rapidly grown in popularity over the past few years, particularly among younger audiences. Pew's 2025 survey found 37% of U.S. adults use TikTok, and 63% of adults ages 18 to 29. TikTok has the potential to be an excellent platform for businesses that want to create fun and engaging content that resonates with younger audiences. The platform's algorithm allows businesses to reach a large audience quickly, even without a significant following. The platform's short-form video format also makes it an excellent tool for showcasing products, launching new products, and building brand awareness.


Choosing the right social media platform for your business can be challenging, but understanding the usage statistics and effectiveness of each platform can help you make an informed decision. By choosing the right platform for your business, you can build a strong social media presence and connect with your target audience effectively.

The team at 3by400 helps businesses make the most out of their social media marketing strategy. Contact us today to see how we can help your company expand its reach and take advantage of the powerful marketing tools offered through social media.

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