PayPal - How do I issue a refund?


To refund a PayPal payment:

    • Log onto PayPal
    • Click the History subtab.
    • Find the payment you would like to refund and click Details.
    • Click the Issue Refund link (at the very bottom of the page).
    • Enter the refund amount and click Continue.You can issue a partial refund here. It's a good idea to put a note to the customer about what you're refunding.
    • Confirm the details and click Process Refund.

    You should note when looking at the orders that you can print a shipping label from PayPal, which simplifies things and is a nice way to track the process!

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