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Knowledge Base - Account Required to Log a Ticket

In order to log a ticket, you must have an account on our site as a client or subscriber to support services. Although you can directly register for an account, it does not, by default, allow you to create a ticket.

If you have self-registered on 3by400.com and are a current client, please contact our team. Be sure to include your selected username and we will make sure your account has the appropriate access.

If you have an account, but have forgotten your password, please use the "Forgot Your Password" link to create a new one.

If you have an account, but have forgotten your username, please use the "Forgot Your Username" link for a reminder.

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