It happens to us all...whether in good situations or bad, your company will lose employees. If those employees are client-facing, not only do you have to worry about filling their spot, you also need to make sure client requests don't fall through the e-mail crack. If you're using Google Apps mail, or the "outsourced" mail service through Google, take these steps to make sure nothing gets lost in the mail: Log onto the web interface for your Google Apps mail -- www.google.com/a/yourdomain.com -- using a username and password with administrator privilege.On the top, left-hand side of the screen, click the "#...

Presented June 24, 2009 Dahlonega Lumpkin-County Chamber of Commerce Nuts & Bolts Presenter: Beth Snider This session included an overview of Google tools for businesses and a look at top-level Google Analytics reporting. Discussion included understanding what reports indicate, how to translate indicators into changes that may be required on your site, and a basic understanding at how Google indexes your web site. 3by400-GoogleAnalytics (downloadable PDF)

We love Google, but sometimes it can be a little tough to find key information that you need. While trying to help someone locate the Google Apps Standard setup (the one that lets you setup gmail and shared calendaring with "@yourdomain.com"), we realized that its downright hard to find on the Google site. So here goes: 1) Go to http://google.com/a and select 'standard edition' they keep moving it around and hiding it. 2) Enter the domain name3) Create an admin account 4) You'll have to do the captcha and accept terms of service5) You should now be at the admin dashboard6)...

Yes, PayPal has thorough instructions for setting up an account at www.PayPal.com, but it can take some time to get through the process. Since almost any web product that allows you to sell something takes PayPal as a payment gateway, it's a slam dunk for generating revenue dollars. If there is any possibility that you will use PayPal on your site, we recommend that you start the PayPal process as soon as you start your web site implementation. In fact, since it doesn't cost anything until you start processing transactions, why not start today? Here are the steps: 1) The username...

Although many of you may have participated in a GoToMeeting, some have been missing out on this great "remote" conferencing tool. It's hard not to hear about it these days, as I understand they are now advertising on national TV. Here's to becoming an early adopter. GoToMeeting is an electronic conference room. To participate in a meeting requires you to do two steps: log onto the site, so you can see the screen display of the presenter; and call into the site, either with your computer-attached mic and headphone or a standard telephone. Once you have completed both of these steps,...